KYC (Know Your Customer) is Bajifair's identity verification process. It only needs to be done once and must be completed before your first withdrawal. Getting it done right after registration saves you the hassle later.
Documents required:
- National ID Card (NID) — Clear photos of both the front and back. Your name, date of birth, and photo must all be clearly visible.
- Passport or Driving License — If you don't have an NID, any one of these alternatives will work.
- Selfie — A recent photo of you holding your ID. Make sure the lighting is clear.
How to deposit: Log in and go to Account Settings, then select the "Verification" or "KYC" option. You'll find an interface to upload your documents. Files must be in JPG or PNG format, maximum 5 MB each.
How long it takes: Usually 1 to 4 hours. During peak times, it may take up to 24 hours. You'll be notified by email or SMS once verification is complete.
Without KYC, your first withdrawal will be held. Once completed, you won't need to verify again. If you have trouble uploading any documents, contact support and they'll help you out.
Bajifair's Live Casino lets you play against a real dealer in real time — streamed live via camera, right on your screen. Live tables from Evolution Gaming and Pragmatic Play are available on bajifair.
Steps to get started:
- Log in and deposit at least ৳200 into your account.
- Go to the "Live Casino" section from the menu.
- Choose your game — for beginners Live Baccarat or Live Roulette Easy to get started.
- Click on a table to start the live stream. Select your chip size — you can start from ৳20.
- Place your chips while the betting window is open, then watch the outcome when the dealer draws a card or the spin begins.
Internet speed: A connection of at least 5 Mbps ensures a smooth stream. There's an option to lower the video quality if your speed is slower.
On mobile: Live Casino works fully on both the app and mobile browser. Keeping your screen in landscape mode gives you the best experience.
Click the "?" icon next to any game to read the rules in Bengali. If you're unsure, practice in free demo mode first.
If you enter the wrong password 5 times in a row on Bajifair, your account will be temporarily locked as a security measure — this prevents unauthorized access attempts.
How to resolve it on your own:
- After the lock Wait 30 minutes — It will open automatically after that.
- On the login page, click the "Forgot Password?" link and send a reset link to your registered email.
- The reset email link is valid for 1 hour. If it doesn't arrive, check your spam folder.
Get a quick resolution through support:
- Contact us via Live Chat or at support@bajifair.my.
- Please provide your registered email or mobile number along with your full name.
- Support will verify your identity and typically unlock your account within 10–15 minutes.
If your account is suspended rather than locked, support will explain the reason and ask you to complete any required KYC or other steps. If self-exclusion is active, you won't be able to log in until that period ends.
When placing live bets on Bajifair, real-time scores are displayed directly within the betting interface — no need to open a separate window.
Where to find live scores:
- Go to the "Sports Betting" section and click on any ongoing match.
- A live scoreboard sits at the top of the match page — for cricket you'll see overs, balls, and runs; for football, goals and match minutes.
- Scores update every 30–60 seconds.
Live Video Streaming: Live video streams are available for select matches — particularly IPL, BPL, and international cricket. To watch a stream, you must either have a balance in your account or have placed a bet on that event within the last 24 hours.
A video icon means a live stream is available — click it to start watching instantly. For the best mobile streaming experience, a Wi-Fi or 4G connection is recommended.
Even without a live stream, you can still make betting decisions by following live scores and odds movements.
Bajifair supports multiple languages and switching between them is simple. Bangla is set as the default language for members from Bangladesh.
Steps to change language:
- On any part of the page, look for a globe icon or a language name (such as "Bangla" or "BN") in the top or bottom bar — click on it.
- The dropdown will display all available languages. Select your preferred one.
- Changes take effect without needing to refresh the page.
To set it permanently while logged in: Go to Account Settings > "Preferences" and save your default language. After that, whichever device you log in from, the site will always display in your chosen language.
If you're not logged in, the language shown will be based on your browser settings or your last selected preference. The support chat is also available in both Bangla and English.
Deposits via bKash or Nagad on bajifair usually reflect in your balance within 2–5 minutes. However, delays or failed transactions can occasionally occur for various reasons.
Check these yourself first:
- Check your bKash/Nagad transaction history to confirm whether the amount was deducted.
- Check the "Transaction History" or "Deposit History" section on Bajifair to see the current status of your transaction (Pending / Failed / Completed).
- Refresh your browser and check your balance again.
Common reasons for delays: If the payment gateway is busy, deposits can take up to 30 minutes. Expect slightly longer wait times at night or on weekends.
If a transaction fails: If money was deducted from bKash but hasn't appeared in your bajifair account, contact support immediately and provide the following details:
- BKash Transaction ID (TrxID)
- Time and amount sent
- Email address or mobile number registered with your bajifair account
Support typically resolves issues within 15–30 minutes, and any failed transaction is either automatically reversed or manually credited.
Bajifair supports multiple local and international payment methods, tailored with Bangladeshi members in mind.
Local Mobile Banking:
- bKash — The most popular option. Minimum deposit ৳200, maximum ৳50,000 per day.
- Nagad — Minimum ৳200. Fast processing.
- Rocket (Dutch-Bangla) — Minimum ৳200. Linked to a bank account for added convenience.
Cryptocurrency:
- USDT (TRC20 or ERC20) — Most convenient for international users. Minimum 5 USDT.
- Bitcoin (BTC) and Ethereum (ETH) — Minimum limit is slightly higher, but well-suited for larger amounts.
Withdrawal timeframe:
- BKash / Nagad / Rocket: Usually 15–30 minutes if KYC is complete.
- Crypto: 15 minutes to 2 hours (depending on network congestion).
One important thing to note — withdrawals are faster and smoother when processed back to the same number or wallet used for the deposit. Withdrawing to a different number may require additional verification.